You bend backwards to satisfy their needs because in the long run without them there is nothing for you. We were raised that, the customer is always right. Guys, I know most of your players come from the United States and here, we were not raised to think that way. Stoppages should be reported or to bad for you! Perks cost money to the big guys so no more of that! Giveaways will be rendered obsolete because they are to expensive to sustain and let’s not forget, punish anyone who complains more then the company line allows. They feel that maintenance is something that should be taken for granted and not rewarded despite the inconvenience to loyal players. Suddenly, almost overnight, it all changed and many sites could care less about losing players, loyalty or take responsibility for how they are perceived by their gambling base. Those were problems because the player was THE most important aspect of the site. Put the pedal to the metal and register for Sunday’s 200K GTD tournament under the 200K Guaranteed tab in the Scheduled Tournaments lobby. Sites did not want to lose players to petty issues such as maintenance, stoppages and poor gaming issues. Join the Golden Spade Poker Open 11, win your share of over 11M GTD cash prizes from Oct. Once, I am old enough to remember, when the player was inconvenienced it was a huge deal to the site. I am concerned that customer satisfaction, as we once knew it, is gone out the window.
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